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By Virginia
Auciello
In today's employee market, it's tough to hire and retain the
best employees. From the employee point of view, it's time to check
options. Can I make more money, increase my job satisfaction, reduce
hours worked? Because job vacancies often exceed availability of
people ready to fill the employer's needs, both employer and employee
risk being lulled into lowering performance expectations.
Employers risk accepting
lower performance standards when they are "thrilled" to
have people come on board to fill openings. Some managers become
afraid to give important corrective feedback for fear employees
will leave. If companies find themselves in a position where they
start thinking that someone is better than no one,
they are in trouble. What are we working for? When performance standards
are diluted or become inconsistent, great risks follow. Quality
declines. Customers become dissatisfied. Morale declines. Compromised
standards will effect profitability.
As an individual in
an employees' market, you have enormous opportunity. Because employers
are "thrilled" you came on board, why not thrill them
more? Figure out what are the most challenging and demanding problems
faced by your employer. What can you do to assist? If there aren't
enough people to answer the phones in customer service, you could
figure out how to satisfy customers and shorten talk time. Could
you come in fifteen minutes earlier or leave fifteen minuets later?
Could you offer to process paperwork during down time?
Are there opportunities
to become a foreman, supervisor or manger? Demonstrate leadership
skills, volunteer to take on extra responsibility. Learn something
you need to know to qualify you for the next step. Offer solutions
to problems. Take advantage of the employee market. Provide opportunities
for your promotion while solving company problems.
We all work for a company,
and we also work for ourselves. Whether inside a company or running
your own business, successful people show similar traits. They know
the goals and objectives of the company and they have goals and
objectives for themselves. They have checkpoints when they measure
how they are doing so they make adjustments focused on success.
They figure out what
they do well and accelerate their success by working within their
skill set, making those skills stronger every day. They make assessments
about what changes would cause them to be more successful and have
a plan to implement those changes. They take courses, join Toastmasters,
get involved in professional organizations, read and network. They
are working for themselves! And employers are "thrilled"
to have them for all the right reasons.
In an employees' market,
it is easy to "just do the job." It's easy for employers
to lower performance expectations. From either perspective, employee
or employer, ask who and what am I working for?
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