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Personal/Executive Coaching
Using an approach that considers the entire human being, Virgina provides coaching for improved work performance, increased happiness and the ability to self correct and self generate. Human development does not occur in a straight line, but includes many aspects of self: intellect, emotion, and body health. Integral coaching addresses all of ourselves and is effective because it does not separate individuals into component parts. Using a partial approach would put us at risk for leaving something important out. Coaching relationships are one on one and generally last for six to twelve months.
Customer Service Auciello Associates, Inc. specializes in providing customer service training. In a one day program, your staff will:
- Know how to make your customer feel heard and respected
- Know how to use behavioral adjustments to make your customer feel like an individual not a number
- Use a 7-step model for resolving difficult situations
- Make difficult people calm down and work with you to resolve problems
The results are:
- Increased efficiency
- Higher levels of customer satisfaction
- Increased professionalism
- Reduced stress for your staff
We can accommodate up to 15 people in each session. Our staff is experienced in instructional design and will design a program based on your needs and your staff. We come to you and provide all the materials for each participant. Enjoy an interactive session with practice applying the training principles incorporated into the training design. Participant feedback and suggested action steps are provided.
CUSTOMER service vs. LIP service
Are you delivering quality customer service
Wear the Buyers Socks
OTHER TRAINING PROVIDED BY AUCIELLO ASSOCIATES
- Leadership Skills Development
- Influencing/Negotiating
- Presentation Skills
- Facilitation Skills
- Mentoring Skills
- Train the Trainer
- Coaching and Feedback
Articles written by Virginia Auciello:
Powerful Conversations
Presentation Anxiety BEGONE!
Communicate To Excel
Who/What Are You Working For?
Exciting Entrepreneurism!
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